How big is the wireless antenna?
It is very compact, less that 12" tall and less that 3.5" wide if you are located in the inner coverage circle. The antenna is similar to an 18" digital satellite dish if you are located in the outer coverage circle.
Do I need to buy or rent equipment?
No. We buy and install all equipment needed for your wireless internet connection. The equipment is leased to you at no charge and remains property of Texas Wireless Internet. If you cancel your internet service you will need to return the wireless equipment.
Is the wireless transmission secure?
All wireless transmissions are encrypted to protect your data. We also use security authentication to provide and additional layer of protection.
Is wireless internet available in my area?
Our coverage area is constantly growing as we upgrade our network. We will come to your home and perform a free site survey to determine signal strength and line of sight to our tower location.
I live just outside your coverage area. Can I get wireless internet service?
Customers just beyond our coverage area with a high elevation and no obstructions to our tower may be candidates for service. Please contact us or signup and we can conduct a site survey. Geographic limitations such as trees and hill may prevent installation of equipment within our coverage radius.
How long does it take to get wireless internet service installed?
We typically can have your wireless internet access installed in a few days, often the same or next day. After we have performed a site survey and determined that our signal is strong enough at your location, it takes about 2 - 3 hours to complete the installation.